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Frequently asked questions
Everything you need to know about MONPRO
How do I book an appointment?
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Can I book 24/7?
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How far in advance should I book?
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Can I book for multiple people?
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How do I modify my appointment?
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How do I cancel my appointment?
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Are there cancellation fees?
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What happens if I'm late?
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Why do I need to authenticate?
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What authentication methods are available?
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Is my data secure?
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I haven't received my verification code
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How does payment work?
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Do I need to pay when booking?
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Are online payments secure?
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Can I get a refund?
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How am I notified of my appointment?
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Can I disable notifications?
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Can the professional contact me?
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What devices can I use MONPRO on?
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What should I do if I have a technical problem?
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FAQ - Frequently Asked Questions | MONPRO